We can repair Windows and Apple Laptops or Desktops. Please send the computer and the AC adapter along with laptop. We do not accept incomplete systems or individual system boards.For most orders, 3-15 business days. In some cases, 2-4 weeks may be necessary for high-end notebooks and component level repairs. Whatever the turnaround time may be, we will keep you posted and answer all your questions during the process. Before Shipping your device make sure to use a carrier you trust. A tracking number and package insurance are recommended.